| Priority | Description |
|---|---|
| P0 (Priority 0) - Emergency | A critical issue that requires immediate attention and resolution, such as a security breach or complete system outage. |
| P1 (Priority 1) - High | A critical issue that affects a large number of users or has a significant impact on business operations, such as a major application or service outage. |
| P2 (Priority 2) - Medium | An issue that affects a moderate number of users or has a moderate impact on business operations, such as a performance degradation or a feature not working as expected. |
| P3 (Priority 3) - Low | An issue that affects a small number of users or has a minor impact on business operations, such as a cosmetic issue or a non-critical feature not working as expected. |
| P4 (Priority 4) - Lowest | A minor issue that has no significant impact on business operations, such as a request for information or a feature enhancement. |
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